RETURNS
We have a 14-day return policy. If 14 days have gone by since your purchase was delivered, unfortunately, we cannot offer you a refund or exchange.
Return eligibility is determined by the condition of the item at the time it is received back by us, as follows:
| Item Condition | Return Accepted? | Fee |
| Unopened — sealed kit, all parts included | ✓ Yes | No fee |
| Opened but not installed — all parts present, not fitted | ✓ Yes | 10% restocking fee |
| Installed or shows signs of installation | ✗ No | Not eligible for return |
Signs of installation include but are not limited to: installation marks, altered or spliced wires, modified connectors, or any evidence that the item was mounted or fitted. Items in this condition will not be accepted for return under any circumstances.
RESTOCKING FEE
A 10% restocking fee applies to items that have been opened but not installed, to cover the cost of inspection and repackaging. This fee will be deducted from your refund amount. No restocking fee is charged for items returned in fully sealed, unopened condition with all original parts included.
EXCHANGES
We only replace items if they arrive in a non-working or defective condition that is not caused by improper installation, wiring errors, or customer modifications.
If you received a non-functioning item and believe it is due to a manufacturing or assembly defect, please contact us immediately at sales@micracing.com with photos or videos of the issue so we can evaluate your request.
If an exchange is approved, we will ship a replacement item to you. Please note that because most of our products are manufactured in limited quantities, replacement items may take up to 7–10 business days to produce and ship if the exact item is not currently in stock.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and inform you of the approval or rejection of your refund.
If approved, your refund will be processed within 2–5 business days, and a credit will automatically be applied to your original method of payment.
Note: Original shipping costs are non-refundable.
WARRANTY / DEFECTIVE ITEMS
We stand behind the quality of our custom hardware. If an item is defective upon arrival due to a manufacturing or assembly error, please contact us within 14 days of delivery at sales@micracing.com with photos or videos clearly showing the defect.
Upon verification of a manufacturing defect, we will arrange a replacement at no additional cost to you. Return shipping costs for verified defective items will be covered by Mic Racing Development LLC. We will provide a prepaid return shipping label upon approval.
Please note that warranty coverage does not apply to damage resulting from improper installation, incorrect wiring, physical mishandling, or customer modifications.
SHIPPING YOUR RETURN
To return your product, please contact us first at sales@micracing.com to receive authorization and the return mailing address. Do not send items back without prior authorization — unauthorized returns may not be accepted.
For returns initiated by customer request (not due to a defect), you are responsible for paying your own shipping costs. We strongly advise using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item without tracking.